We received a cancellation from you. What does that mean?

Minna gives consumers control, choice and convenience with self-serve subscription management in bank apps.

When consumers cancel, we help make that journey as seamless as possible. Research has shown that a positive offboarding experience increases the likelihood of users resubscribing.

This implies that customers can sign into their mobile banking app and initiate a cancellation. Please note that Minna, Inc is acting on behalf of the customer, and is authorised to do via an agency agreement through the bank, in order to effect their cancellation rights under the contract. Minna, Inc is not seeking to rely on third-party rights.

If you have any questions about the cancellation, you can always contact us at [e-mail]