Cancellations - General information

We want it to be easy for you to handle cancellations you receive from us. If you need specific information in order to be able to handle cancellations, we are more than happy to customize our cancellation questions for you. 

You are always welcome to send us an email with the following information:

• Name of company
• Service(s) category eg. broadband, mobile, charity, streaming
• Information you need to validate the account and handle cancellation requests (e.g. membership number or delivery address.)